Contact Information

Move to the head of the line....
Want your order shipped out as soon as possible?
Order online with our easy, secure, and convenient online shopping cart.
Online orders ship out ahead of phone orders so you get your parts faster!
Concept-1 will not be responsible for shipping/product errors on phone orders.

Location

Concept-1
18 Highfield Circle SE
Calgary, AB, Canada
T2G 5N5

We are located just off of Blackfoot
Trail and 46th. From Blackfoot Trail,
turn onto 46th heading East. Take your
first left turn onto Highfield Circle.

Methods of Contact

Customer Service: 403.287.8549
Toll Free Order line: 888.702.8433
Fax: 403.287.8269

For General Info
info @ concept1.ca

Questions Regarding An Order
You've Placed Online
sales @ concept1.ca

Service Department & Appointments
service @ concept1.ca

If you are sending an email please include
a specific subject in the subject line so our
anti-spam software does not delete it.

Parts Hours
Monday - Friday 9:00 - 6:00
Saturday 12:00 - 4:00

Service Hours
Monday - Friday 9:00 - 6:00

Sundays : Closed
Long Weekends : Closed
Holidays : Closed

CLOSED
SAT FEB 13th
MON FEB 15th
SAT MAY 22
MON MAY 24
FRI JULY 2
SAT JULY 3
SAT JULY 24

WHOLESALE / DEALER ACCOUNTS

We welcome wholesale inquiries from qualified businesses.
To apply for wholesale status we require the following:

A fax of business license, and yellow pages phone book advertisement.
An email picture of your storefront with sign.

Call to request that we fax you a dealer application. Completely fill out your application with contact
information and credit card information. Please fax your dealer application back to 403.287.8269.

All Questions Regarding Wholesale Accounts:
info @ concept1.ca

To initiate your wholesale pricing we require your first order to total a minimum of $3000.00 CDN.
We will then discount this order to wholesale pricing.
Please allow us 48 hours to process your first order and set up your Dealer Account.
You may order any value of product at any time after your first $3000.00 order has been completed.
We accept wholesale orders in WRITTEN FORM ONLY : FAX / EMAIL / ONLINE.
We do not accept wholesale orders by phone.

For payment we accept VISA or MASTERCARD. All orders are processed and billed before shipping.